Melibo is a startup focused on customer service automation, aiming to reduce the volume of emails, calls, and tickets that businesses handle. Their platform enables companies to automate responses to customer inquiries, streamlining the customer service process and alleviating stress for service teams.
VITAS is a startup focused on automating phone calls through its platform for virtual telephone assistants. The service streamlines customer service by handling standard inquiries, such as appointment requests and internal notifications, allowing businesses to manage calls more efficiently and ensure that no calls are missed.